Terms & Conditions

Products and pricing

All prices are in Indian Rupees and include applicable taxes. Delivery is free. Product photos are representative; minor differences in colour or finish may occur. Prices and availability may change without notice until an order is paid.

Clearance sale

Products on this store are sold as clearance stock in limited quantities. Every pair is inspected before dispatch. All sales are final: there are no returns, exchanges or cancellations. See our Refund Policy. Please check the size guide before ordering.

Orders and payment

• Orders are placed on WhatsApp: choose your size on this website and tap Order on WhatsApp, or message us directly.
• When we receive an order, we confirm it on WhatsApp and send a UPI payment link or QR code. Orders are dispatched only after full payment is received. Cash on Delivery is not accepted.
• If an item becomes unavailable after payment, we will contact you and refund the full amount to your original payment method.
• We may decline or cancel orders that appear fraudulent or contain incorrect details.

Delivery

See our Shipping Policy. Please provide a complete, correct address and a reachable mobile number.

Bulk orders

Bulk quotations are subject to stock availability and are confirmed separately in writing.

Trademarks

“9M Safety” is a trademark of its respective owner. We are a seller of these products.

Limitation of liability

Safety footwear reduces but does not eliminate the risk of injury. Use the product as intended and alongside your workplace's safety requirements. To the extent permitted by law, our liability is limited to the amount paid for the product.

Governing law

These terms are governed by the laws of India. Courts at Raigad, Maharashtra have jurisdiction, subject to your rights under the Consumer Protection Act, 2019.

Contact

Questions about these terms: Contact & support.